Raquel Illerías

  • Hotel Receptionist
  • Valladolid, Spain
  • Jan 30, 2018
Full time Hospitality and Catering

Work Experience

Hotel Receptionist
Nov 2017 - Feb 2018 Hotel Felipe IV

- Welcoming guests. Check-in and check out duties.

- Dealing with and resolving costumer complaints.

- Answer telephone inquiries.

Shop assistant
Jul 2016 - Jul 2017 MANGO

- Responsible for guiding and gaining the loyalty of the costumers.

- Display collections in accordance with commercial criteria.

Tourist Entertainer
Dec 2015 - Jun 2016 Dream Hotel Gran Tacande*****

- Responsible in organising and delivering daily activities.

- Hosting party dances and games for children.

- Public relations.

Tourist Entertainer
Jun 2015 - Sep 2015 Hotel Pierre et Vacances****

- Daytime activities -aquagym, darts, water polo, etc.- and evening entertainment.

- Hosting party dances for children and adults.

- Public relations

Education

Translation and Interpreting Degree
Sep 2007 - Jun 2013 University of Valladolid
Hospitality Management
Jul 2017 - Feb 2018 University of Rey Juan Carlos- in Campus Training Academy

Nationality

Spanish