May 19, 2020Full time
The Chalet Concierge role is responsible for every aspect of the success of the employer´s Alpine Chalets. As a result, the position is very diverse, encompassing guest relations, monitoring standards, logistical arrangements and transfer planning. Responsibilities Is expected an attitude whereby ‘Nothing is too much trouble’. You will be expected to fulfil the following responsibilities: • Develop and maintain a close relationship with guests each week, ensuring they are informed of all local events and updated on any relevant information that may help enhance their stay. • Take responsibility and ownership of the property– this includes cleanliness, maintenance, communication with the chalet owners and overall guest service and experience. • Ensure that all our guests benefit from the highest possible level of service from all aspects of their holiday • Managing the guests entire holiday experience. ...